İş Yerinde
İş Yerinde
Job Type
Periodical
Position Level
Staff
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
76 application
Job Type
Periodical
Position Level
Staff
Application Count
76 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
SCOPE
Supports all reception and spa public area duties while preparing and developing themselves for a future in Spa leadership or operational role.
Ensures client enquires are answered, reservations recorded correctly and payment procedures are completed.
OVERALL OBJECTIVE
The job of Spa Receptionist is executed satisfactorily when:
- Oversees the reception, including food and beverage offerings, retail, maintenance and housekeeping.
- Responds to guests’ bookings and queries in a professional manner. Promotes and up-sells spa services and retail.
- References and abides by the spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
- Maintains knowledge of Kempinski The Spa treatments, services and products. Advises guests on treatments according to their needs.
- Records reservations and manages the appointment schedule.
- Conducts confirmation calls.
- Checks guests in and out, following payment and cash handling procedures.
- Updates and manages client profiles.
- Prepares daily reports as per SOP.
- Remains informed on other resort activities and actively promotes the same.
- Confidently handles and rectifies guest queries or small complaints.
- Maintains complete discretion and confidentially in all communications with guests.
- Handles all accidents and guest incidents in a swift and professional manner.
- Maintains a clean and neat working environment
- Ensures there are enough towels and supplies when an attendant is not available.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Preferred Candidate
Spa Resepsiyonisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Spa Resepsiyonisti Spa Resepsiyonisti Maaşları Spa Resepsiyonisti Nasıl Olunur? Spa Resepsiyonisti Nedir? Spa Resepsiyonisti İş İlanlarıHakkımızda
Kempinski Hotel Barbaros Bay translates into an escape to where the blue of the sea and the cobalt of the sky merge seamlessly into infinity. Overlook
Şirket Sayfasına GitYan Haklar
Özel Sağlık Sigortası, Servis, Prim, Lojman, Yemekhane, Bireysel Emeklilik.
Spa Resepsiyonisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Spa Resepsiyonisti Spa Resepsiyonisti Maaşları Spa Resepsiyonisti Nasıl Olunur? Spa Resepsiyonisti Nedir? Spa Resepsiyonisti İş İlanları